Privacy Policy
This Privacy Policy describes how Acoustic Realms Recording Studio ("we," "us," or "our") collects, uses, and shares information about you when you use our website (acousticrealms.com) and our recording studio services in Nashville, Tennessee. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes your name, email address, phone number, postal address, and other contact information you provide when you inquire about our services, book a session, or subscribe to our newsletter.
- Payment Information: When you book a recording session or purchase other services, we collect payment information such as credit card details or other financial information necessary to process your payment. We use secure third-party payment processors to handle these transactions.
- Usage Data: We collect information about how you use our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This data helps us improve our website and tailor our services to better meet your needs.
- Session Recordings: During recording sessions, we collect audio recordings of your performance. These recordings are used to provide our services and may be retained for archival purposes unless otherwise agreed upon.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device and allow us to recognize you when you return to our site. You can control cookies through your browser settings.
- Communications: We retain copies of any communications you have with us, including emails, chat logs, and phone conversations, to help us provide better customer service and resolve any issues.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to schedule recording sessions, provide mixing and mastering services, and fulfill any other requests you make.
- To Process Payments: We use your payment information to process transactions and collect fees for our services.
- To Communicate with You: We use your contact information to respond to your inquiries, send you updates about our services, and provide you with promotional offers and newsletters if you have opted in to receive them.
- To Improve Our Website and Services: We use usage data and feedback to analyze trends, track website performance, and make improvements to our website and services.
- To Ensure Security: We use your information to protect our website and services from fraud, unauthorized access, and other security threats.
- For Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share information with third-party service providers who assist us with payment processing, website hosting, data analytics, email marketing, and other business operations. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control.
- With Your Consent: We may share your information with other parties with your explicit consent.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use industry-standard encryption technologies to protect sensitive information such as payment details during transmission and storage.
- Access Controls: We restrict access to your personal information to authorized personnel who need to know that information in order to provide services to you.
- Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
- Employee Training: We train our employees on data privacy and security best practices.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
To exercise these rights, please contact us at [email protected] or by mail at Acoustic Realms Recording Studio, Privacy Department, 121 Demonbreun Street, Nashville, TN 37203.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing services, complying with legal obligations, resolving disputes, and enforcing our agreements. We may also retain anonymized or aggregated data for statistical analysis and research purposes.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Acoustic Realms Recording Studio
Privacy Department
121 Demonbreun Street
Nashville, TN 37203
Email: [email protected]
Phone: (615) 555-7322
Effective Date: January 1, 2025